Legal
Privacy Policy
This site runs no analytics, advertising or tracking scripts, and sets no tracking cookies. The only personal data we receive is what you type into the contact form and send us deliberately.
1. Who we are
CTRL Colab LLC (“CTRL Colab”, “we”, “us”) is the data controller for the personal data described in this policy. We build custom software for operating businesses, and we publish our own desktop applications.
Reach us at hello@ctrlcolab.com.
2. What we collect, and why
When you use the contact form. We collect your name, business name, city, industry, a description of the problem you want solved, your email address, and your phone number if you provide one. We use it solely to reply to you and to prepare for that conversation. It reaches us as an email; there is no customer database behind this site.
When you visit. Our hosting provider keeps standard server request logs, which include IP addresses, for security and operational purposes. We do not use them to build a profile of you, and we do not combine them with anything else.
When you email us. We keep the correspondence so we can reply and keep track of the conversation.
3. What we do not do
- No analytics, advertising pixels, or session recording.
- No tracking cookies. We do not set cookies to identify or follow you.
- No selling, renting or trading personal data. Ever, to anyone.
- No profiling or automated decision-making.
4. Who else touches it
Only the providers needed to run the business, and only for that purpose:
| Provider | What they handle |
|---|---|
| Vercel | Hosting and server request logs |
| Resend | Delivering contact-form submissions and product emails to us |
| Google Workspace | Our email, where correspondence lives |
| Paddle | Payments, if you buy one of our products — see section 6 |
We also disclose data where we are legally required to.
5. How long we keep it
Contact enquiries and the correspondence that follows: up to three years after the conversation ends, so we have context if you come back. Records relating to a paid engagement are kept as long as tax and accounting rules require. Ask us to delete something sooner and we will, unless we are required to keep it.
6. Our software products
Our desktop applications are separate from this website and are covered by their own policies. In particular, they do not phone home: OnDeck’s privacy policy describes what that means in practice, and its licence agreement covers the software itself.
Purchases are handled by Paddle.com Market Limited as merchant of record. They collect the information needed to take payment and meet tax obligations, and act as an independent data controller for it. We never see or store card details.
7. Fonts and third-party content
This site’s typefaces are self-hosted — they are downloaded from our own domain, so viewing these pages sends no request to a font provider. Some of our product pages under /ondeck load fonts from Google directly; that is noted in OnDeck’s privacy policy.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export the personal data we hold about you, to object to or restrict how we use it, and to complain to a data-protection authority. This includes rights under the EU and UK GDPR and the California Consumer Privacy Act.
Email hello@ctrlcolab.com and we will action it. There is very little to retrieve, which is the point.
9. Children
This site and our products are intended for business use. We do not knowingly collect personal data from anyone under 16.
10. Changes
If we change this policy we will update the effective date above. A change here can never retroactively make the site collect something it did not — that would require a code change, and this page would change with it.
11. Contact
CTRL Colab LLC — hello@ctrlcolab.com